Tuesday, May 04, 2010

CATCH 'EM DOING SOMETHING RIGHT!

The learning journey continues...

As I begin training a new cohort of healthcare managers in a London hospital, I have already discovered a wealth of expertise and motivation amongst them.

All too often, the media would have us believe that there are too many managers in the health service (maybe at senior level???), they are too expensive (salaries are not as high as people would imagine) and there is too much bureaucracy (the last point is probably true).

However, having already completed the first group just last month, I was witness to a wonderful array of practical, low or no-cost ideas from them about how to improve things for the end user i.e. THE PATIENT.

I have no doubt, this new group will be just as motivated.

What a shame that the media overlooks this fact - but then that wouldn't sell papers would it?

Józefa
http://thePOLgroup.com